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On 8/1/16, we drove 1 1/4 hrs from Western Ma to make some purchases & hope to see Susan, Kenny`s assistant & dog trainer. Susan spent well over an hour giving us pointers on how to manage our 5 month old PWD, Brewster. She was so helpful & between her & Kenny ( Wags owner ) we had some good laughs & very pleasant experience. We will be heading back from time to time for supplies & would highly recommend this store for your pet needs. And for Susan, we would highly recommend employing her for any training issues you have. She was wonderful. Thank you again, Susan!